Terms of Service

Welcome to Oxpier Consults. These Terms of Service (“Terms”) govern your access to and use of https://www.oxpierconsults.com (the “website”) and any services, content or features we make available through it.

By accessing or using the website, you agree to be bound by these Terms. If you do not agree, please do not use the site.

Who we are

The website is operated by Oxpier Consults Ltd (RC No. 9465826) and Oxpier Consults LLC, a company registered in the State of Wyoming, United States. In these Terms, “Oxpier,” “we,” “us” and “our” refer to both companies, and to whichever of them signs a written agreement with you.

Contact: Email: contacts@oxpierconsults.com | Phone: +1 212 361 9035

Eligibility

To use this website and engage our services you must be:

• At least 18 years old
• Legally capable of entering binding contracts in your jurisdiction
• Representing a legitimate business or acting on your own behalf for legitimate commercial purposes

We reserve the right to refuse service to anyone at our discretion, subject to applicable law.

The website is informational

Our website provides information about our services, insights, quizzes and tools, career opportunities, and ways to contact us. Nothing on the website constitutes:

• A binding offer to provide services
• Professional advice for your specific situation
• A guarantee of results
• An agreement of engagement

Any engagement of our services is subject to a separate written agreement between you and the relevant Oxpier company.

Services

We offer the following services:

• Managed virtual assistant staffing: Dedicated, managed virtual assistants for your business, from $11 per hour, on a pay-as-you-go basis with no long-term contract
• AI and automation systems: Custom systems and workflow automation, quoted per project
• Websites, Google Business Profile and SEO: From $400, with larger projects quoted individually
• Lead generation: Outbound campaigns, list building, messaging and appointment booking
• Training and internship programs: Skill development for aspiring professionals

We may add, change or retire services over time. Specific deliverables, timelines, pricing and terms for any engagement are defined in a written agreement or order accepted by both parties.

Pricing, trials and pay as you go

Prices shown on the website, including “from $11 per hour” and “from $400,” are indicative starting points. They are not a quote or an offer. The final price depends on scope, role, hours, complexity and other factors, and is confirmed in writing before work starts. Prices are in US dollars unless we say otherwise and may exclude taxes, payment fees and third-party software costs.

Virtual assistant staffing is billed as you go for hours worked, with no long-term contract, unless your written agreement says otherwise. We offer a free Confidence Trial for new staffing clients. Its length is agreed with each client before it starts. The trial is a short period at the start of the engagement in which you can assess the assistant, at no charge, before you decide whether to continue. If you continue after the trial, hours are billed at the agreed rate from that point, as set out in your written agreement.

AI, automation and website deliverables

For AI and automation systems, websites, Google Business Profile and SEO work, the scope, deliverables, milestones, ownership of work product, third-party licences, hosting and support terms are set out in a written agreement, proposal or statement of work. If the website or a conversation with us describes a feature or outcome that is not in that agreement, the agreement controls.

AI tools can produce errors. You are responsible for reviewing output before you rely on it, and for the data you give to systems we build for you. SEO and search visibility depend on third parties such as search engines, so we cannot promise any ranking, traffic or placement.

Calculators, quizzes and estimation tools

Our website includes tools such as the Pipeline Stress Test quiz and other calculators. These tools are for illustrative and educational purposes only. Outputs are estimates based on the inputs you provide and general assumptions. They are not guarantees of business outcomes, revenue or return on investment. Your actual results will vary based on factors outside our control.

Do not rely solely on these tools for making significant business decisions.

Your responsibilities and acceptable use

When using the website, our forms, our chat or our services, you agree to:

• Provide accurate and truthful information in forms, applications and communications
• Not use the website, forms or chat for any unlawful or unauthorized purpose
• Not submit false, misleading or automated (bot) enquiries, or use the forms or chat to send spam or advertising
• Not share sensitive personal information (such as health data, government ID numbers or payment card details) through the forms or chat
• Not use chat or forms to harass, threaten or abuse our team, or to upload malware or harmful code
• Not attempt to gain unauthorized access to our systems, accounts or infrastructure
• Not scrape, harvest or copy website content without our written permission
• Respect the intellectual property and privacy of others
• Comply with all applicable laws and regulations in your jurisdiction

Chat messages may be recorded and reviewed, and some replies may be automated. See our Privacy Policy for details.

Intellectual property

All content on the website, including text, graphics, logos, illustrations, images, quizzes, tools and software, is owned by or licensed to Oxpier and protected under applicable intellectual property laws. Ownership of work we create for you is governed by your written agreement.

You may:

• View and read content for personal or internal business purposes
• Share links to our pages on social media or in private communications

You may not:

• Copy, reproduce or republish content without permission
• Use our brand name, logo or tagline to represent your own services
• Create derivative works based on our content
• Sell or resell access to any content, tools or services

Third-party services and links

Our website integrates and links to third-party services including Calendly, Google (Forms, Workspace, Tag Manager and Analytics), Meta, Microsoft, LeadConnector, Leadsy, Hostinger and others. These services have their own terms and privacy policies. We are not responsible for their content, availability or practices.

When you interact with a third-party service via our website, you accept their terms.

Job applications and career pages

If you apply for a role with Oxpier:

• Submission of an application does not guarantee consideration, interview or employment
• Decisions regarding applications are made at our discretion, in line with applicable law
• We may keep your application on file for up to 12 months
• You may request deletion of your application data at any time by emailing contacts@oxpierconsults.com

We do not charge any fee to apply for any role at Oxpier. If anyone asks you to pay to apply, it is not us. Terms of any role, internship or placement, including pay or stipend and your status as an employee or contractor, are set out in a separate written offer or agreement.

Prospect and client data

When you engage our lead generation or other services, you may share business contact data or access to your systems. You warrant that:

• You have the legal right to share any data or grant any access provided
• Your use of our services complies with applicable data protection and anti-spam laws in your jurisdiction
• You will not use our services for unlawful outreach, spam or harassment

We process client-provided data in accordance with our Privacy Policy and any signed data processing agreements.

Payment and engagement terms

All client engagements are subject to a separate written agreement or order that specifies:

• Scope of work
• Deliverables
• Pricing, invoicing and payment terms
• Duration, renewal and any trial
• Termination conditions

Nothing on this website commits us to a specific price or scope outside of that agreement.

No guarantees

We work hard to deliver strong outcomes for every client. However:

• Results from our services depend on many factors beyond our control
• We do not guarantee specific numbers of leads, meetings, clients, rankings, revenue or any other business outcome
• We do not guarantee that any placed virtual assistant will remain long-term
• Past results do not predict future performance

Statements on our website about typical outcomes are general estimates, not promises.

Disclaimers

The website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous uninterrupted availability
• Accuracy or completeness of content

We do not warrant that the website will be error-free, secure, or free of viruses or other harmful components.

Limitation of liability

To the maximum extent permitted by applicable law:

• Oxpier, its founders, employees and affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the website or our services
• This includes loss of profits, revenue, data, goodwill or business opportunities
• Our total cumulative liability for any claim arising from the website or its content is limited to USD 100 or the amount you have paid us in the last 12 months, whichever is greater
• This limitation applies regardless of the form of action (contract, tort, negligence or otherwise)

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded by law. Liability under a written service agreement is governed by that agreement.

Indemnification

You agree to defend, indemnify and hold harmless Oxpier, its founders, employees and affiliates from any claims, damages, losses, liabilities or expenses (including reasonable legal fees) arising from:

• Your violation of these Terms
• Your misuse of the website or our services
• Your violation of any third-party rights or applicable law
• Any content, data or information you provide to us

Termination

We may suspend or terminate your access to the website at any time, without notice, if:

• You violate these Terms
• We suspect fraudulent, unlawful or abusive activity
• We discontinue the website or any of its features

Termination of a client engagement is governed by your written agreement. On termination, any provisions of these Terms that by their nature should survive will remain in effect, including intellectual property, disclaimers, limitation of liability and indemnification.

Changes to these Terms

We may update these Terms from time to time. When we do:

• We update the “Last updated” date at the top of this page
• We notify active clients via email if changes are material
• Your continued use of the website after changes means you accept the updated Terms

If you do not agree to updated Terms, stop using the website.

Governing law and disputes

These Terms, and any dispute arising from them or your use of the website, are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules.

Any dispute will first be addressed through good-faith negotiation. If negotiation does not resolve the dispute within 30 days, it will be resolved through:

• Mediation between the parties, conducted remotely where practicable
• Failing mediation, binding arbitration under commercial arbitration rules agreed to by the parties

Nothing in this section limits your statutory rights under consumer protection laws in your jurisdiction, including any right to bring a claim in your local courts.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions remain in full effect.

Entire agreement

These Terms, together with our Privacy Policy and any separate written service agreement, constitute the entire agreement between you and Oxpier regarding the website and its services. If a written service agreement conflicts with these Terms, the agreement controls for the services it covers.

Contact

Questions about these Terms:

Email: contacts@oxpierconsults.com

Phone: +1 212 361 9035

Companies: Oxpier Consults Ltd (RC No. 9465826) and Oxpier Consults LLC (Wyoming, United States)