Legal

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy explains how personal data is collected, used and shared when you visit https://www.oxpierconsults.com (the “website”) or use our services. We try to keep it short and plain. If something is unclear, email us.

Who we are

The website is operated by Oxpier Consults Ltd (RC No. 9465826) and Oxpier Consults LLC, a company registered in the State of Wyoming, United States (together “Oxpier,” “we,” “us,” or “our”). Each of these companies acts as a controller (or, under US law, a “business”) of the personal data described here.

Our services are managed virtual assistant staffing, AI and automation systems, websites, Google Business Profile and SEO work, lead generation, and training and internship programs.

Contact for privacy matters: Email: contacts@oxpierconsults.com | Phone: +1 212 361 9035

Information we collect

Enquiry form and contact: When you use our enquiry form we collect your name, email, company, business type, the service you are interested in, phone number (optional) and your message. The form sends this to a Google Apps Script web app, which stores it in a Google Sheet and emails our team through Google Workspace. We also record a hidden source field and a timing value that help us filter out spam.
Pipeline Stress Test and blueprint request: If you complete the Pipeline Stress Test and ask for a blueprint, we collect your agency name and what it does, your ideal client, how you find clients, and your email address. These details are stored in a separate Google Sheet. We record that the quiz was completed or a blueprint was requested.
Booking a call: If you book through Calendly, Calendly collects the details you enter (such as name, email and time zone) and shares them with us. Calendly handles that data under its own privacy policy.
Job and internship applications: Applications are made through Google Forms. The questions on the form decide what is collected, which can include your contact details, resume or CV link, LinkedIn profile, years of experience, expected rate, portfolio links and your answers to application questions. We ask you not to include sensitive information (such as health, religion or government ID numbers) unless a form specifically asks for it.
Chat: If you use the chat widget, we receive the messages you type and any contact details you give, together with technical data about your session.
Device and usage data: IP address, browser type, device information, approximate location, pages visited, referral source, clicks and how you move around the site. This is collected by cookies and similar technologies, and only after you consent where the law requires it.
Advertising identifiers and events: Cookie and device identifiers, and the actions you take on the site, so that advertising platforms can measure and improve our campaigns (see “Advertising and tracking” below).
Business visitor identification: If you visit from a business network or are signed in to certain business platforms, a service called Leadsy may match your visit to a business or professional profile (see “Automated visitor identification” below).
Client service data: When clients engage our lead generation or other services, we process business contact information for prospect outreach on their behalf, sourced from public and commercial B2B databases. Where we do this we act for the client, who decides why the data is used.

The events we record on the website are: page views, enquiry form submitted, Calendly booking button clicks, phone and email link clicks, and quiz completed or blueprint requested.

How we use your information

Respond to enquiries and book discovery calls
Provide and manage services for clients under contract
Send the blueprint or follow-up you asked for
Process job applications and hiring communications
Send service updates, proposals and reports to active clients
Understand how the website is used and improve it
Measure and improve our advertising, including conversion tracking
Identify businesses that may be interested in our services, and follow up with them where the law allows
Prevent spam, fraud and misuse, and secure our systems
Comply with legal obligations

We do not sell your personal data for money. Some advertising and analytics tools may count as “sharing” or “selling” under certain US state laws, and we explain how to opt out of that below.

Cookies and similar technologies

Cookies and similar technologies (such as pixels, tags, local storage and device identifiers) are small pieces of data stored on or read from your device. We load all non-essential tools through Google Tag Manager, and only after you give consent. Until then, they do not run.

Strictly necessary: Make the site work and remember your cookie choice. Provider: Oxpier (first party), stored in your browser’s local storage or a cookie.
Analytics: Count visits and understand how people use the site. Providers: Google Analytics 4 (Google), Microsoft Clarity (Microsoft, which also records anonymised session replays and heatmaps).
Advertising and conversion measurement: Measure ad performance, record conversions and build audiences for retargeting. Providers: Meta Pixel (Meta Platforms, for Facebook and Instagram), Microsoft Advertising Universal Event Tracking or UET (Microsoft, for Bing and Microsoft ads), and Google tags where used for advertising measurement.
Business visitor identification: Match visits to business profiles for B2B follow-up. Provider: Leadsy.
Chat: The live chat widget loads on every page of the site and remembers your chat session so a conversation can continue. Provider: LeadConnector (HighLevel).
Third-party embeds: Calendly and Google Forms may set their own cookies when you open them.

We use Google Consent Mode v2. This means Google tools are told whether you have agreed to analytics and advertising storage. If you decline, Google tags are limited to what your choice allows.

When you first visit, a cookie banner lets you accept all, reject non-essential, or manage your choices by category. You can change your mind at any time using the “Cookie settings” link in the footer of every page. Withdrawing consent does not affect processing that happened before you withdrew it.

We store your choice in your browser (local storage or a cookie). If you clear your browser data, we will ask you again. You can also block cookies in your browser settings, though parts of the site may not work as expected.

Advertising and tracking

With your consent, we use the Meta Pixel and Microsoft UET to measure how our advertising performs, to record conversions (such as a form submission or a booking click), and to show our ads to people who visited our site or who resemble them. These providers receive identifiers and event data from your browser, and they may combine it with information they already hold about you. Meta and Microsoft act as independent controllers of that data for their own purposes as well as processing it for us.

You can opt out in several ways:

Reject advertising cookies in our banner, or change your choice through “Cookie settings” in the footer.
Use the ad preferences settings in your Facebook, Instagram and Microsoft accounts to limit personalised ads.
Use the industry opt-out tools run by the Digital Advertising Alliance (US), the Digital Advertising Alliance of Canada, and the European Interactive Digital Advertising Alliance (EU and UK).
Turn on a Global Privacy Control signal or “Do Not Track” style setting in your browser (see the section on US state residents).

Automated visitor identification

With your consent, we use Leadsy, a B2B visitor identification service. Leadsy may analyse visit data such as IP address and browser identifiers, and match it to a business or professional profile, so we can understand which companies are interested in our services and contact them. This is a form of automated profiling for marketing, and it does not produce legal or similarly significant decisions about you. You can refuse by rejecting non-essential cookies, and you can object to this processing, or ask us to delete data we hold from it, at any time by emailing contacts@oxpierconsults.com.

Our chat widget is provided by LeadConnector, the messaging product of HighLevel. It loads on every page of the site, so LeadConnector may receive technical data such as your IP address and browser details when a page opens. If you use it, your messages, any details you share and technical data about your session are processed by LeadConnector for us and stored in our account. Please do not share sensitive information in chat. Chat conversations may be reviewed by our team and, where we say so, handled by automated tools.

Legal basis for processing (EU and UK)

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:

Consent: For non-essential cookies and tracking (analytics, advertising, Leadsy) and for marketing messages where consent is required. You can withdraw consent at any time.
Contract: To respond to your request, prepare a contract, or deliver services you have engaged us for.
Legitimate interests: To run and secure our website, prevent spam, handle enquiries, process applications, and carry out B2B marketing to business contacts where this does not override your rights.
Legal obligation: When the law requires us to keep or share data.

We share data only in these limited cases:

Google: Google Workspace (email), Google Sheets and Apps Script (storing enquiries and quiz responses), Google Forms (applications), Google Tag Manager and Google Analytics.
Meta: Meta Pixel data for advertising measurement and conversions.
Microsoft: Bing UET and Microsoft Clarity.
Calendly: Booking and scheduling.
Hostinger: Website hosting.
LeadConnector (HighLevel): Chat widget and related messaging.
Leadsy: B2B visitor identification.
Other service providers: Prospecting and email delivery platforms used on behalf of clients, and professional advisers such as accountants and lawyers.
Placed virtual assistants: When you become a client, contact details and business context are shared with the assistant placed with your company.
Legal requirements: When required by law, court order or government request.
Business transfers: If Oxpier is acquired or merges with another entity, your data may transfer to the new owner.

Most of these providers act as our processors or service providers under contract. Meta, Microsoft and Google may also act as independent controllers for some data, and have their own privacy policies.

International data transfers

We and our providers operate in several countries, including the United States, so your information may be processed outside your country of residence. Where we transfer personal data from the EEA, the UK or Switzerland to a country without an adequacy decision, we rely on appropriate safeguards, such as standard contractual clauses approved by the relevant authority, or on your consent where the law allows it. You can ask us for more information about these safeguards by email.

How long we keep data

Website inquiries: up to 24 months after last contact
Active client data: duration of engagement plus 7 years for tax and legal compliance
Job applications: up to 12 months after application
Marketing list data: until you unsubscribe or request deletion
Quiz and blueprint responses: treated as website inquiries (up to 24 months after last contact)
Analytics and advertising data: kept for the period set in the relevant provider account, which we aim to keep to the shortest practical setting.

You can request earlier deletion anytime by emailing contacts@oxpierconsults.com.

Your rights

Depending on where you live, you have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion (“right to be forgotten”)
Restrict or object to certain types of processing, including direct marketing and profiling
Request your data in a portable format
Withdraw consent at any time
Lodge a complaint with your local data protection authority, such as your national authority in the EU, the Information Commissioner’s Office in the UK, the Office of the Privacy Commissioner of Canada

To exercise any of these rights, email contacts@oxpierconsults.com. We may need to verify your identity first. We respond within 30 days (or 45 days for some US state requests, which may be extended where the law allows).

California and other US state residents (CCPA and CPRA)

If you live in California, or in another US state with a privacy law, you may have these rights:

Right to know what personal information we collect, use, disclose and share, and the categories of sources and recipients
Right to delete personal information
Right to correct inaccurate personal information
Right to opt out of the “sale” or “sharing” of personal information, including for cross-context behavioural advertising
Right to limit the use of sensitive personal information (we do not intentionally collect it, and we do not use it beyond what the law permits)
Right not to be discriminated against for using these rights

In the past 12 months we have collected identifiers (such as IP address, cookie IDs and email), commercial and contact details, internet activity, approximate geolocation, professional information and inferences drawn from them. Some of this is disclosed to advertising and analytics providers (Meta, Microsoft, Google) in a way that may be treated as “sharing” or “selling” under California law.

Do Not Sell or Share My Personal Information: You can opt out by rejecting advertising cookies through the banner or the “Cookie settings” link in the footer, or by emailing us with the subject line “Do Not Sell or Share.” We also honour the Global Privacy Control (GPC) signal where your browser sends it, and treat it as an opt-out for that browser.

To make a request, email contacts@oxpierconsults.com with the subject line “CCPA Request.” You may use an authorised agent. We do not knowingly sell or share the personal information of anyone under 16.

Canada (PIPEDA and anti-spam law)

If you are in Canada, we handle personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial law. We collect it for the purposes described above, with your consent, which may be express or implied depending on the situation and the sensitivity of the data. You can withdraw consent, subject to legal and contractual limits, and you can ask for access or correction. Your information may be processed outside Canada, including in the United States, where it may be accessed by courts and authorities under local law.

We send commercial electronic messages only in line with Canada’s Anti-Spam Legislation (CASL), which means with your express or implied consent, with our identity and contact details in each message, and with a working way to unsubscribe. Each marketing email includes an unsubscribe option, or you can email us.

Data security

We protect your data through:

Encrypted connections (HTTPS) across our website
Access controls on internal systems
Regular review of third-party vendor security
Password protection and multi-factor authentication on admin accounts

No method of data transmission or storage is 100 percent secure. We cannot guarantee absolute security, but we take reasonable steps to protect your data. If a breach affects you, we will notify you and the authorities where the law requires.

Children’s privacy

Our services are for business professionals. We do not knowingly collect data from anyone under 18. If we learn we have collected data from a minor, we delete it promptly. Parents or guardians can contact us at contacts@oxpierconsults.com with concerns.

Changes to this policy

We may update this policy from time to time, for example when we add or remove a tool. When we do, we update the “Last updated” date at the top, and we notify active clients and recent contacts by email if changes are material. Where the law requires it, we will ask for your consent again.

Contact us

For any privacy-related questions, concerns or requests:

Email: contacts@oxpierconsults.com

Phone: +1 212 361 9035

Companies: Oxpier Consults Ltd (RC No. 9465826) and Oxpier Consults LLC (Wyoming, United States)