Privacy Policy

1. Who We Are

Oxpier Consults ("Oxpier," "we," "us," or "our") provides virtual assistant and executive assistant placement services, lead generation services, and professional training through the Oxpier Academy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.oxpierconsults.com) or use our services.

2. Information We Collect

Information you provide directly:

• Your name and email address when you fill out our contact form
• Your phone number if you choose to provide it
• Details about your business needs shared during discovery calls
• Resume and professional information if you apply to the Oxpier Academy
• Any other information you voluntarily share with us through email or our website

Information collected automatically:

• Browser type and operating system
• Pages visited and time spent on our website
• Referring website or source
• IP address (anonymized where possible)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To respond to your inquiries and provide the services you request
• To schedule and conduct discovery calls
• To match you with appropriate VA/EA candidates or lead generation solutions
• To process Academy applications
• To send you relevant updates about our services (only with your consent)
• To improve our website and user experience
• To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us operate our business (such as our website host, email platform, or scheduling tool), under strict confidentiality agreements
• With VA/EA candidates as part of the placement process, only with your knowledge and consent
• If required by law, regulation, or legal process
• To protect the rights, property, or safety of Oxpier, our users, or others

5. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we take every reasonable step to protect your data.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions and discovery call records are retained for up to 24 months after your last interaction with us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites (such as Calendly for scheduling). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data: